Reference

Your Data Rules at rafi66

Your DANA, OVO, GoPay and QRIS wallet checks, account login records and Live Roulette session data sit under one Privacy Policy at rafi66.

Account dataDevice checksDANA recordsQRIS wallet privacy
rafi66 Your Data Rules at rafi66
CONTACT ROUTES

How We Handle Privacy Requests

Privacy questions should reach the right desk quickly, so we give you direct contact paths from inside and outside your account. Use live chat after login for account-specific checks, WhatsApp for quick routing, or email when you need a written response. Our team may ask you to confirm your phone number, email address, and recent wallet activity before we discuss personal data.

Team online

Live chat after login

Open Account > Help > Privacy Request between 09:00 and 23:00 WIB. We can see your account ID there, so we can route correction, access, or deletion questions without asking for extra screenshots first.

WhatsApp privacy routing

Message our WhatsApp support line from the phone number linked to your account. We use this path for identity checks, status updates, and directing longer privacy matters to email when attachments are needed.

Email record requests

Send privacy requests by email when you want a written trail. Include your account ID, registered phone number, and the request type so we can separate wallet, device, cookie, and profile matters.

ACCOUNT CARE

Six Privacy Controls We Use

A Privacy Policy only matters if the account flow follows it every day. We keep privacy controls close to the places where data is created: registration, login, wallet…

Registration data

When you open an account, we ask for details needed to create access, verify contact points, and protect the wallet.

Device and login checks

Go to Account > Security > Devices to see recent device activity where available.

Payment privacy

DANA, OVO, GoPay and QRIS records are used to match deposits, check withdrawal requests, and answer wallet disputes.

Cookie choices

Cookies help remember login status, language setting, and basic lobby behaviour such as whether you opened Live Roulette, Aviator, or…

Retention periods

We keep account and payment records only as long as needed for service, security, dispute handling, and legal duties.

Change requests

Use Account > Profile for simple edits, then contact support for data access, correction, or removal requests that are not…

Privacy Policy Questions You May Ask

These answers focus on the privacy choices you may need before or after opening an account. We explain what data is collected, how payment records are handled, which contact path to use, and what happens when you ask us to update or remove eligible details. For account-specific cases, contact us from the registered channel so we can verify you safely.

We collect the details you enter during registration, such as account ID, phone number, email address, login records, and security signals. We use them to create access, verify contact points, and protect your wallet.

Payment records help us match deposits, check withdrawal requests, and resolve wallet disputes. We keep transaction references, timing, channel name, and account links, while limiting staff access to the case being handled.

Yes. Contact us through live chat after login or email with your account ID and registered phone number. We verify identity first, then explain which account, wallet, device, and support records can be shared.

You can update basic profile details from Account > Profile when the edit field is open. For sensitive changes, support may ask for a code, recent login detail, or payment reference before applying the correction.

Yes. Cookies may remember login status, language choice, and basic lobby activity, including game rooms you opened. You can clear cookies from your browser settings, but some account functions may need them again.

Retention depends on service needs, dispute handling, security checks, and legal duties. When records are no longer needed for those reasons, we remove them or separate them from account identity where practical.

Start with live chat from Account > Help > Privacy Request between 09:00 and 23:00 WIB. For written requests or attachments, use email and include your account ID plus the registered contact detail.